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| Shipping & Returns |
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Shipping
- S1: We use Purolator as our default transporter. You can choose another transporter of your choice. To do so, use the comment section at the bottom of the Purchase procedures and included all needed informations such as : Transporter Name and client number.
- S2: State when receiving : We are not responsable of the condition of the box at the arrival. Our products leave in excellent conditions. If the product is damaged when you receive it, take care of making a note with the deliveryman. For breakage caused during transportation, please make your complaint to the carrier and not Nadon Sport Lachute. All emails with this subject, will be sent back to you with a procedure to follow or the informations you will need to contact the transporter. In certain case, we will also contact the transporter.
- S3: The client as the responsability of validating all his personnal informations, such as : First name, Last Name, complete address, phone number...etc. Keeping your Address Book up-to-date is primary. always make sure you have selected the right address from your adress book in the purchase procedures.
- S4: The shipping fee is never included in the price you pay here. These feeS will be charged, by the transporter, at the reception. You can claim to know an estimate of of the fees before the purchase request, by using the Contact-us section. Please include part numbers and your zip code. We will send you an email with the amount in the shortest time.
Returns
- R1 : Each sale is final. No refund/exchange or credit will be autorised. On the other side, it may be possible that the desired product as already been sold in store. If this happens, we will refund the amount via paypal. We try to keep our website as up-to-date as possible, but some delays may be necessary.
- R2 : We sale New and Used product. The condition of the parts is always note in the product description. We do not sell broken and/or unusable items. We do not accept returns on a product you find more damage than you thought (See Rule R1). |
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